Elevating Retail Operations at Granit
Summary
Granit is a retail chain known for its Scandinavian design products that simplify everyday life. With 36 stores across Sweden, Germany, Finland, and Norway, Granit process thousands of sales transactions daily. However, managing operations across multiple countries and systems presented significant challenges. Codeunit's OmniConnect platform enabled a fully integrated solution that optimized Granit's operations and improved the customer experience.
Challenge
Granit faced several operational challenges, including poor data quality, manual data entry, and discrepancies between the Business Central ERP, the POS, WMS, and eCommerce systems. These issues impacted stock replenishment and resulted in inconsistent product data, leading to errors in sales transactions and a compromised customer experience. Granit recognized the need for a specialized integration partner and solution that could offer greater flexibility and independence.
Solution
Granit sought a more agile and independent solution, and Codeunit's OmniConnect platform, purpose built for Business Central, was the perfect fit with its standard integration Apps for PIM, warehouse management, e-commerce, and POS systems.
Impact
The implementation of Codeunit's OmniConnect platform transformed Granit's operations. By integrating the shop system, e-commerce platform, and warehouse management system, Codeunit ensured that data was transported safely and accurately. This integration reduced manual labor, improved data quality, and enabled real-time data analysis.
Conclusion
The partnership between Granit and Codeunit has been instrumental in enhancing Granit's operations. By leveraging Codeunit's OmniConnect platform, Granit has successfully streamlined their processes, improved data quality, and enhanced customer satisfaction. This partnership demonstrates the value of a specialized integration vendor separate from the ERP provider in driving operational efficiency and business growth.