About
Placing orders directly in your company's back office allows you to have conversations with your customer and guide them through the process. This possibility can be very useful especially when handling more complex orders that requires assistance.
By connecting online sales channels through OmniConnect it's possible to allow customers to access back office orders online for both history as well as possibilities to edit them before being fulfilled.
By connecting multiple systems and leveraging our OmniChannel Functionality you can achieve a true Unified Commerce experience for the customer.
