connect2​Crystallize

Is your Crystallize storefront showing outdated stock levels or prices because your ERP and headless commerce platform aren't connected? OmniConnect by Codeunit bridges Business Central and Crystallize — keeping inventory, pricing, and order data in sync automatically, in real time.

Built for e-commerce teams and ERP administrators managing a headless storefront on Crystallize, this connector eliminates manual data entry and ensures that every product update, price change, and customer order flows between systems without delay.

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What It Does

• Inventory Synchronisation — Stock level changes in Business Central are pushed immediately to the correct product variant in Crystallize, including expected delivery dates so customers see accurate availability timelines in your storefront.
• Price Synchronisation — Sales prices from Business Central are applied to the matching price variant in Crystallize, with support for multiple pricing tiers or currency configurations per product.
• Order Status Updates — When orders are shipped, confirmed, or cancelled in Business Central, the corresponding Crystallize order advances through the configured pipeline stage automatically — with the option to override the stage per order for edge cases.
• Sales Order Import — Customer orders placed in Crystallize are forwarded to Business Central as sales orders via webhook the moment they occur, transferring full order details including customer information, delivery and billing addresses, line items, and payment data.

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Key Benefits

• Real-time Order Flow — New Crystallize orders reach Business Central instantly via webhooks, with no batch delays between purchase and fulfilment.
• Accurate Storefront Inventory — Stock levels are kept current across all configured warehouse locations, so customers always see reliable availability.
• Future Stock Visibility — Expected delivery dates are synchronised alongside quantities, giving customers clear visibility of incoming stock.
• Consistent Pricing — Sales prices and multiple price variants flow directly from Business Central, eliminating manual price maintenance in Crystallize.
• Full Order Lifecycle Tracking — Order pipeline stages in Crystallize update automatically as orders are shipped, confirmed, or cancelled in Business Central.
• Flexible Pipeline Configuration — Each pipeline stage transition is independently configurable, adapting to the specific workflow used by each merchant.
• Multi-warehouse Support — Stock updates are routed to the correct Crystallize location based on Business Central location codes, supporting complex inventory setups.

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OmniConnect Portal — included with your integration

Every integration comes with access to the OmniConnect Portal — giving you full insight into everything flowing between your connected systems. Get notified when something requires your attention, and correct data or resubmit failed transactions on the fly — all from a single interface.

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Built for your business

Need something more? OmniConnect connectors are continuously developed and extended based on customer feedback. If your workflow requires an integration or feature that isn't listed here, get in touch — we tailor our connectors to fit your business.